“Madam Director” has only been spotted on one occasion (November 1996), but she was also mentioned by Sydney in April of 1997. In November of 1996, the Director agreed to a “deal” between Sydney and Jarod: Sydney would forward Jarod a single image of his mother, and Jarod in return would give back to Sydney some of the DSAs he had taken from The Centre when he escaped. Both Jarod and Sydney fully believed that the deal had been sanctioned by all of the big-wigs at The Centre, and only realized at the very last minute that they were being double-crossed. Jarod received the FAXed image of Margaret from Sydney, but when Jarod tried to return the DSAs to Sydney the exchange was thwarted by the arrival of Miss Parker and a team of Sweepers bent on capturing Jarod as soon as he showed himself. Jarod held onto the DSAs and evaded capture.
In April of 1997, Sydney disclosed to his psychiatrist that he was unable to “trust anyone of authority at The Centre,”including the Director.
The Director’s true identity is unknown.