The janitor at NuGenesis had been at the facility since the 50’s and recognized Jarod’s photograph of Margaret. Although he knew that NuGenesis was responsible for the testing and experimentation on children, he kept his mouth shut about it because Dr. Boris Haring had been paying him off. After Dr. Boris died, the janitor stayed on with the facility. When, in 1998, Jarod arrived at the facility to search for clues about his past, the janitor recognized the photograph of Margaret and assisted Jarod in thwarting a joint Centre/NuGenesis plot to abduct another child (Davy) and turn him into a Pretender like Jarod.

The janitor said he remembers seeing Margaret shortly after Jarod was born, and expressed how happy and fulfilled she seemed to be. He saw he again, later, after Jarod had been kidnapped, and grieved with her over the loss of her son. (What Margaret was doing back at NuGenesis after Jarod’s kidnapping was not explained. She might have been looking for clues about his kidnappers… or she might have been there to adopt Kyle, but those scenarios are both SPECULATION at this point.)

The janitor was shot by Gar, and presumably killed, when he interfered with Gar’s attempt to recapture Jarod at the NuGenesis facility.